Uses and Applications of Artificial Intelligence and ML in Business

Sumit Rasal
3 min readNov 13, 2020

Artificial intelligence has dramatically changed the business landscape. What started as rule-based automation is now capable of mimicking human interaction. It is not just the human-like capabilities that make artificial intelligence unique. An advanced AI algorithm offers far better speed and reliability at a much lower cost as compared to its human counterparts.

Artificial intelligence today is not just a theory. It, in fact, has many practical applications. A 2016 Gartner research shows that by 2020, at least 30% of companies globally will use AI in at least one fragment of their sales processes. Today business across the globe are leveraging artificial intelligence to optimize their process and reap higher revenues and profits. We reached out to some industry experts to share their outlook on the applications of artificial intelligence. Here are the insights we received

1. Chatbots:

2. Artificial Intelligence in eCommerce:

3.AI to Improve Workplace Communication:

4. Human Resource Management:

5. Intelligent Cybersecurity:

6. Streamlined Manufacturing with AI:

How Companies Use Artificial Intelligence In Practice

Alphabet — Google

Alphabet is Google’s parent company. Waymo, the company’s self-driving technology division, began as a project at Google. Today, Waymo wants to bring self-driving technology to the world to not only to move people around but to reduce the number of crashes. Its autonomous vehicles are currently shuttling riders around California in self-driving taxis. Right now, the company can’t charge a fare and a human driver still sits behind the wheel during the pilot program. Google signalled its commitment to deep learning when it acquired DeepMind. Not only did the system learn how to play 49 different Atari games, but the AlphaGo program was also the first to beat a professional player at the game of Go. Another AI innovation from Google is Google Duplex. Using natural language processing, an AI voice interface can make phone calls and schedule appointments on your behalf. Learn even more about how Google is incorporating artificial intelligence and machine learning into operations.

Amazon

Not only is Amazon in the artificial intelligence game with its digital voice assistant, Alexa, but artificial intelligence is also part of many aspects of its business. Another innovative way Amazon uses artificial intelligence is to ship things to you before you even think about buying it. They collect a lot of data about each person’s buying habits and have such confidence in how the data they collect helps them recommend items to its customers and now predict what they need even before they need it by using predictive analytics. In a time when many brick-and-mortar stores are struggling to figure out how to stay relevant, America’s largest e-tailer offers a new convenience store concept called Amazon Go. Unlike other stores, there is no checkout required. The stores have artificial intelligence technology that tracks what items you pick up and then automatically charges you for those items through the Amazon Go app on your phone. Since there is no checkout, you bring your own bags to fill up with items, and there are cameras watching your every move to identify every item you put in your bag to ultimately charge you for it.

Facebook

ne of the primary ways Facebook uses artificial intelligence and deep learning is to add structure to its unstructured data. They use DeepText, a text understanding engine, to automatically understand and interpret the content and emotional sentiment of the thousands of posts (in multiple languages) that its users publish every second. With DeepFace, the social media giant can automatically identify you in a photo that is shared on its platform. In fact, this technology is so good, it’s better at facial recognition than humans. The company also uses artificial intelligence to automatically catch and remove images that are posted on its site as revenge porn.

Top Artificial Intelligence And Machine Learning Companies

Iflexion

Major Clients: Adidas, Philips, Toyota, PayPal, eBay, Expedia, Xerox

Hidden Brains

NETGEAR, McAfee, LSI, Raymond

Cyber Infrastructure

British Telecom, Bell, Mannatech

Dogtown Media

Google, Lexus, UN, Red Bull, YouTube

ScienceSoft

Walmart, Nestle, eBay, NASA JPL, T-Mobile, Baxter,M&T Bank

Thanku For Reading ……

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Sumit Rasal

Technology I Know — MLops | Devops | Docker | RHCSA | CEH |